Read it once to understand it

What is plain English?

Plain English editing

Plain English training

I have many years of experience of working in privacy, so I specialise in clearly communicating privacy information as well as terms and conditions.

Clear communication helps you achieve the following.

• Get your message across first time.

• Present yourself or your organisation as friendly and approachable.

• Avoid sounding stuffy and bureaucratic.

• Avoid confusion and misunderstanding.

• Save time and money.

• Understand your aims, tone and house style

• Edit written materials into plain English

• Advise on presentation and layout

• Review further drafts

• Group and individual training sessions

• Overview of plain English principles

• Detailed training tailored to you.

• Guidance and examples

Qualifications and experience

I have a degree in Italian, French and linguistics and I am qualified to teach English as a foreign language.

However, my practical expertise in plain English has come from:

• working at Plain English Campaign;

• providing training for my previous employers on how to write in plain English;

• writing plain English data protection law guidance while at the Information Commissioner's Office;

• teaching English as a foreign language overseas, and also in the UK to refugees;

• writing internal privacy policies and external privacy notices as a data protection officer for different companies;

• editing and drafting internal company policies on a wide range of topics;

• providing internal and external privacy training; and

• helping a range of clients both improve their written materials and learn how to write in plain English.

While my focus is plain English, the key principles can apply to all languages.